The TaskMarket Guarantee is a part of TaskMarket’s Terms of Service, located here. (Capitalized terms not defined herein shall have the definitions set forth in TaskMarket’s appropriate Terms of Service.)
TaskMarket will compensate (a) Users up to R 1,000,000 per occurrence for Losses arising from (i) Property Damage as a direct result of negligence of a Tasker during performance of a Task; or (ii) Bodily Injury sustained by a Client, another Tasker or a third party as a direct result of negligence of a Tasker during performance of a Task, or (b) Clients up to R 5,000 per occurrence for Losses arising from Theft of Client’s, another Tasker’s or a third party’s property by a Tasker during performance of a Task, in each case if a Claim is brought within fourteen (14) days of the action giving rise to the Claim.
You will be covered under the TaskMarket Guarantee for every Task, subject to the exclusions below, as long as:
The “TaskMarket Guarantee” does not cover the following (the “Excluded Losses”):
To submit a claim, please email: firstname.lastname@example.org. Payment requests are subject to the terms as noted above, so we urge you to read through these terms and conditions prior to submitting a Claim. All Claims will be reviewed on a case-by-case basis.
During our Claims assessment process, you agree to (i) protect and preserve any damaged property that is the basis of a Claim from further damage, and (ii) assist and allow TaskMarket or its insurers access to inspect and make copies, photographs and recordings of anything relating to the Claim.
If any part of your Claim is approved, then as a condition to any payment to you under the TaskMarket Guarantee, you will be required to execute and deliver to TaskMarket the “TaskMarket Guarantee Approved Claim Agreement”, which includes your agreement:
"Bodily Injury" means physical injury, sickness or disease sustained by any person, including death resulting from any of these.
"Claim" means a proper claim with full details.
"Losses" means any losses other than Excluded Losses.
"Property Damage" means physical injury or damage to, or loss or destruction of tangible property.
"Theft" means the intentional and fraudulent taking of another’s tangible personal property without permission or consent of the owner, with intent to convert it to the Tasker’s use.